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Whether you need help with an eSIM, have a question about your order, or want to explore a partnership, our team is ready to help.

eSIM support

Activation, installation, connectivity issues

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190+ countries

Coverage questions for your destination

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Refunds

Within 30 days if your eSIM is unused

Refund policy

24hr response

We reply within one business day

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Response times

Email support
Under 24 hours
Business hours
Mon–Fri, 9am–6pm
Urgent issues
Same day

Registered office

Zesimer
Qovex Studio
Lahore, Pakistan

Quick answers

Most common questions are already answered in our FAQ. Check there first for instant help.

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